We get it, these new Google Assistants and Amazon Alexa are pretty helpful, especially with the new DVLA Vehicle Enquiry skill set. However, we want to know what are you really asking? Read more
Overall Rating / 1032 Total 1st-Party Reviews
A Pass 4 U
I feel as if my driving instructor Sonia was so kind, and patient with me the whole time, I only had her for an intensive course as a catch up as I failed my first test, but with Sonia she was so calm, taught me things I didn't know within my first time round, and made me feel a lot more confident. The booking rating however was really good the first time round, then when I called back to book my refresher course with Sonia, I spoke to somebody who explained they were new, they were lovely, but didn't explain all of the prices and breakdown of the booking on the phone, so when I received a text to pay a remainder I was confused, I called back up to discuss this I was in no way angry or rude, the agent placed me on a hold and put a manager on straight away (I didn't ask for this), who come onto the call with her back up, maybe assuming I was going to be rude? or angry which was not the case I just wanted an explanation or a breakdown of the costs, she straight away told me that she done my booking and she told me on the first call she went through it with me so that I was lying basically, which was not true, I spoke to a NEW girl not a manager. (Better customer service required!).
Hi Daniel, What a great result with a 1st time pass following your intensive driving course in Wednesbury, Many Congratulations! Gary Nicholls your driving instructor has a great pass rate with our driving courses and we are all so pleased it worked out for you. Stay Safe on the roads!
Hi Erin, Whoop! Whoop! a 1st time pass what a result, Congratulations. Paul Matthews has been teaching people to drive through intensive driving courses around Portsmouth for many years so know what it takes to get someone to the right standard to not only pass their driving test but be able to drive safely for the rest of their lives so we are not surprised you had the best possible chance of passing but at the end of the day you still need to be able to show the examiner that you are a good safe driver which you clearly did. Please enjoy your driving but do stay safe and keep practising what you have learn't.
My instructor showed real concern about my anxiety and took the time to explain how I should approach my test (and to be honest with the examiner about my concerns). I have previously failed 3 times because of my anxiety and this time felt like a breeze. I have had a number of different instructors but I felt my pass 4 u instructor approach to teaching me controlled, planned driving really helped me address my nerves on the day.
Hi Rachel, Thank you for the great write up and we are so pleased we could help you get passed the nervous of taking a DVSA practical driving test. Our intensive driving course instructors are experts in not only teaching the correct skills to be able to drive safely but help prepare you for the driving test. Many Congratulations on passing your driving test I know you will enjoy being on the road but please do keep yourself safe.
Hi Billy, Many Congratulations on passing your driving test 1st time in Hornchurch what a great result. I know Louise Ducarey really enjoyed teaching you during your intensve driving course in Romford and Hornchurch and we are so pleased to be part of your journey to getting on the road. Practice what you have learned and please keep yourself safe when driving!