Privacy Policy

A Pass 4 U is a driving school offering professional driving tuition via driving lessons or courses. Our trading address is 11 Earls Hall Parade, Prince Avenue, Southend on Sea, Essex SS2 6NW. Our driving instructors are a network of franchised individuals. Our businesses are ICO registered.

Information we collect:

We collect information when you enquire, register or place an order via our website enquiry service, over the phone, via email or via written correspondence. Information includes, name, address, telephone No’s, email addresses, theory test results and details, date of birth, details of the driving course, driving history, payment details, results of driving tests and mock driving tests and celebration pictures of passing pupils.

How we use and store your information:

Information is stored or passed between the following systems,

  • Secure internal administration system
  • Secure internal sales system – contact email system
  • Customer Feedback Centre System
  • National Westminster Bank
  • WorldPay
  • Yahoo email
  • A Pass 4 U Blog
  • A Pass 4 U Facebook
  • Mobile phones

How we use your data:

Your information is only used for the assessing and for the administration of your tuition or to answer your sales enquiries but this may require passing information to,

  • Driver and Vehicle Standards Agency – to book tests
  • Bed & Breakfast/Hotels – for accommodation booking on residential courses
  • Franchised/Contracted driving instructors – for the provision of tuition
  • WorldPay – for processing of payments

We do not pass any information to any third party unless legally obliged to or without gaining your permission. Once you have given permission by allowing a celebration picture to be taken and it has been posted to Facebook or on a blog which can be found on the website www.apass4u.co.uk this information can be commented on or copied by third parties without our control. If you should wish to exercise your right to have this information deleted we will happily do so.  

Financial information used to pay for driving courses and/or driving lessons are handled in a secure manner and are not stored other than information required by law. We do keep physical paper files which may contain, Clients names, address, telephone No’s, email addresses, theory test results and details, date of birth, details of the driving course, driving history, payment details, results of tests and other details that are required to administer driving tuition or courses.   

We also retain copies of DVSA booking receipts, course administration letters, WorldPay payment receipts and other documents appertaining to the driving course and/or tuition.  If we have received correspondence from customers and copies of this correspondence may also be kept. All data is automatically deleted after 7 years.  

Your rights:  

Under the rules of the Data Protection Act and GDPR should you wish to view any data held by our organisation please put your request in writing to,

The Data Controller
A Pass 4 U
11 Earls Hall Parade
Prince Ave
Southend on Sea
Essex
SS2 6NW  

Or email apass4u@yahoo.co.uk for the attention of “The Data Controller”.  

Should you wish to amend data held or delete any data held we will happily do so unless we are legally obliged. Your request to amend or delete should also be sent to The Data Controller as above.